2. PROFESSIONAL DE-ESCALATION TRAINING FOR FRONTLINE AND CUSTOMER SERVICE PROFESSIONALS (Level 1) - (12 Hours of Independent Work)

An evidence-based approach for managing emotional escalation, venting and verbal push-back, designed specifically for police, frontline and customer service staff.

• Course
• By Steven Poplawski

3. Mental Health Training for Municipal Staff

Specialized Training for Municipalities

• Course
• By Steven Poplawski

Crowd & Event Management Training for Municipal & Security Staff

Understanding the physiology and behaviour of organized crowds

• Course
• By Steven Poplawski

Suspicious Packages and Bomb Threats

• Course
• By Steven Poplawski