Browse products

search
Product image for 2. PROFESSIONAL DE-ESCALATION TRAINING FOR FRONTLINE AND CUSTOMER SERVICE PROFESSIONALS (Level 1) - (12 Hours of Independent Work)

2. PROFESSIONAL DE-ESCALATION TRAINING FOR FRONTLINE AND CUSTOMER SERVICE PROFESSIONALS (Level 1) - (12 Hours of Independent Work)

An evidence-based approach for managing emotional escalation, venting and verbal push-back, designed specifically for police, frontline and customer service staff.

  • Course
  • By Steven Poplawski
$135
Product image for 3. Mental Health Training for Municipal Staff

3. Mental Health Training for Municipal Staff

Specialized Training for Municipalities

  • Course
  • By Steven Poplawski
$135
Product image for Crowd & Event Management Training for Municipal & Security Staff

Crowd & Event Management Training for Municipal & Security Staff

Understanding the physiology and behaviour of organized crowds

  • Course
  • By Steven Poplawski
Learn more